Got Questions? We’ve Got Answers!
FAQs
Orders andShipping
What Shipping Methods Are Available?
We offer both prepaid and cash-on-delivery (COD) options. Our shipping is handled through Bluedart and DTDC.
For express shipping, we charge ₹300. If you need express shipping, please contact us at +91 9829205211. Please note that express shipping is not available for COD orders.
Additionally, COD is not an option for personalised products.
Do You Ship Internationally?
Yes, we do ship internationally! International shipping charges may vary, but they are usually around ₹3000.
For more details, feel free to contact us at info@anushkajainjewellery.com or call +91 9829205211.
How Long Will It Take To Get My Package?
For products that are in stock, shipping typically takes 3-4 days, though it may sometimes take up to 5-7 days.
Personalised products require additional time, with shipping taking approximately 1-2 weeks since they need to be manufactured from scratch.
PAYMENT
METHODS
METHODS
What Payment Methods Are Accepted?
We accept the following payment methods:
Credit Cards
UPI
Net Banking
Cash on Delivery (COD)
Pay Later
Is Buying On-Line Safe?
Absolutely! At Anushka Jain Jewellery, we prioritise your safety and security. Our website uses advanced encryption technology to protect your personal and payment information, ensuring a safe shopping experience.
We also adhere to strict privacy policies and do not share your information with third parties. Our secure payment gateways further enhance your peace of mind while shopping.
If you have any concerns or need assistance, our customer support team is here to help!
Return
How will I get my refund?
All refunds will be processed in the form of store credit. No refunds will be issued in the form of money. No refunds are possible for personalised items.
How Can I Cancel Or Change My Order?
We do not accept cancellations once an order is placed. However, if you need to make changes to your order, please email us at info@anushkajainjewellery.com. Changes can be accommodated if requested before your order has been shipped.
How do I change size of the product?
Resizing charges are ₹500, which includes resizing for rings and bracelets. Please note that we can only resize items by up to +1 or -1 size.
To initiate the resizing process, please email us at info@anushkajainjewellery.com. If you have any further questions, feel free to reach out!
How Do I Track My Order?
You can easily track your order by visiting this link . Simply enter your tracking information to see the status of your shipment. If you have any questions or need assistance, feel free to reach out to us!
