Returns & Exchange Policy – Anushka Jain Jewellery
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Returns, Repairs & Exchange Policy

Returns for Anushka Jain Jewellery

At Anushka Jain Jewellery, we take great pride in crafting high-quality silver jewellery designed to last. If you’re not completely satisfied with your purchase, we’re here to help.

🔁 7-Day Return Policy
We accept returns within 7 days of delivery under the following conditions:

PROCESS YOUR RETURN  'HERE'
  • Items must be unused, unworn, and returned with the original packaging and tags intact.
  • Returns are not applicable on customized, engraved, or personalized products.
  • Returns will be refunded as either:
  1. Store credit, or
  2. Refund to the original payment method (based on the reason for return).

📦 Return Shipping:
Free if the item is ₹50.

🚫 Not Eligible for Return or Exchange

  • Items purchased with discounts above 25%
  • Buy One Get One (BOGO) offers
  • Customized or engraved jewellery
  • We recommend double-checking size and product details before placing such orders.
  • Orders placed with store credits.


🔄 15-Day Exchange Policy

PROCESS YOUR EXCHANGE  'HERE'  

We offer easy exchanges within 15 days of delivery in the following cases:
  • Size issues
  • Plating concerns
Manufacturing defects

🔄 Exchange Terms:
  • One-time exchange allowed per item.
  • Reverse pickup will be arranged (where available) or you may opt for self-shipping.
  • Customized products are not eligible for exchange.

  • 🚫 Not Eligible for Return or Exchange

  • Items purchased with discounts above 25%
  • Buy One Get One (BOGO) offers
  • Customized or engraved jewellery
  • We recommend double-checking size and product details before placing such orders.
  • Orders placed with store credits.

I absolutely love my Anushka Jain necklace! The craftsmanship is stunning, and I get compliments every time I wear it. The lifetime replating service is a game-changer—my jewelry always looks brand new!

I was thrilled with my purchase! The gold vermeil earrings are not only beautiful but also lightweight and comfortable. The customer service team was incredibly helpful when I had questions about sizing. Highly recommend!

Anushka Jain Jewellery has become my go-to for gifts. The quality is exceptional, and I love that I can personalize items for my loved ones. Every piece feels unique and special!