Our store policy is NO refunds or returns, though we are happy to exchange items that you are unsatisfied with quality within 24 hours of receiving the item, provided that the original piece is in its original condition and accompanied with a receipt.
We would like to highlight that purchases made on sale days are final sale and cannot be exchanged.
In the event of an exchange ( including sizing issues as well ), the customer is responsible for all shipping costs involved in the returning of the item. Original and additional shipping costs paid by the customer will NOT be refunded. Should the returned item not meet the above return guidelines, Anushka Jain Jewellery has the right to deny a return and have the item re-shipped to customers.
Write to us at firstname.lastname@example.org to initiate your exchange. We’d be happy to accept them as long as the parcel is handed over to the carrier before the date.
-Have no signs of wear or damage
-In its original condition with tags still attached (if any)
-In all original packaging (box and pouch included)
Customer has to ship the parcel from their end after the return is verified. The parcel should contain:
- Order ID
- Name & Number
- Shipping Address
- Size, colour, length to be exchange with.