All Anushka Jain jewellery products are jewellery is very delicate; it cannot be handled roughly under any circumstance. There's a lot of design planning and visual consideration before we make a piece to maintain its delicate design aesthetic.
However, Anushka Jain Jewellery is happy to repair your item for you. Repairs start at Rs.500/- and will increase depending on the extent of the damage. For online orders, please provide photos of the issue so we can determine the best course of action. Incase the customer informs about the damage caused from our end or during transit and supports it with imagery within 24 hours of receiving the product, we shall be happy to repair it for you with no additional cost. Discontinued designs cannot be repaired especially if it was purchased from us 6 months ago or more. We offer replating services at an additional cost of Rs. 450 in which case the customer will be responsible for shipping the product/s to and fro to avail the service. Mail us at firstname.lastname@example.org for the same.